eSIM Installation Guide
iOS
Internet Packages
Purchase the Package
QR Code and eSIM Activation
In the app, from the QR code option, choose the green Activate eSIM button. Your phone's Settings. will open automatically.
You will see Activate eSIM — tap Allow. Automatic eSIM installation starts. Confirm all prompts with Continue / Allow.
After installation is complete, you will see Mobile Plan Setup Complete — tap Done.
Enable Mobile Internet Settings
After eSIM activation, to use internet abroad, the following settings must be enabled on your phone:
- Data Roaming
- Mobile Data
Enable Data Roaming:
Open Settings → go to Mobile Data or Cellular Data → tap Mobile Data Options → enable Data Roaming.
Select COSMOSIM eSIM for mobile data:
Open Settings → go to Mobile Data or Cellular Data → from the listed SIMs select COSMOSIM eSIM. (Enable this feature abroad)
Note: On your phone, the eSIM name may not be COSMOSIM, but you can rename it.
If your phone does not support automatic installation:
In the app's QR code option, copy the data from the green buttons:
1. SM-DP+ Address
2. Activation Code
First, copy SM-DP+ Address.
Then open Settings and select:
Add eSIM → Use QR Code → Enter Details Manually
Paste the copied SM-DP+ Address into the field. Then copy Activation Code and paste it into the corresponding field.
Tap: Next → Continue.
Wait for activation to finish. After installation, you will see Mobile Plan Setup Complete — tap Done.
Android
Internet Packages
Purchase the Package
QR Code and eSIM Activation
In the app, from the QR code option, choose the green Activate eSIM, button. Your phone's Settings. will open automatically.
You will see Setup your eSIM — tap Setup. Installation starts automatically; accept all prompts.
Enable Mobile Internet Settings
When using internet abroad, make sure Data Roaming (you can find it in Settings: Connections; Mobile Networks), Mobile Data are enabled, and in SIM Manager the COSMOSIM eSIM is selected for mobile data use (enable this last option only abroad).
Note: On your phone, the eSIM name may not be COSMOSIM, but you can rename it.
If your phone doesn't support automatic installation:
Download or take a screenshot of the QR code.
Open Settings, search for eSIM, tap Add eSIM. A QR scanner will open. Select Scan QR Code, then choose the saved QR code from the gallery.
